Shipping Policy
Where we ship
We ship worldwide from Hokkaido, Japan. Some destinations may be temporarily unavailable due to carrier restrictions; if we cannot ship to your address we will let you know and refund your order.
Dispatch time
Orders are prepared within 3–7 business days after payment is confirmed. Cards are stored at our warehouse and at partner locations in Japan, so some orders take a few days longer to assemble. You will receive an email with the tracking number when your order ships.
Delivery time
Typical delivery times after dispatch are:
| Method | Estimated delivery |
|---|---|
| Standard (tracked) | 7–14 business days |
| Express (tracked) | 3–7 business days |
Times are estimates and can be longer during holidays or customs inspection.
Shipping cost
Shipping cost is calculated at checkout based on your country and the weight of your order. Free shipping, when offered, is shown on the announcement bar and applied automatically at checkout.
Packaging
Single cards are placed in a sleeve and a toploader or semi-rigid holder, then packed in a rigid mailer or box. Sealed boxes are shipped in an outer carton with cushioning.
Import duties and taxes
Import duties, VAT/GST and customs handling fees are set by your country and are not included in our prices. They are the responsibility of the buyer. If a parcel is returned to us because duties were refused, we will refund the item price minus the original and return shipping costs.